Appointment times are for constituents only. Documents delivered by couriers and apostille/authentication companies will not be processed by appointment. A drop box will be provided for documents delivered by courier/authentication companies. Documents left in the drop box will be returned via mail only; we will not have pick up available. You must provide a cover letter and self-addressed, pre-paid return mailer (UPS, FedEx, USPS, etc.). The documents will be processed and returned in the provided return mailer within seven (7) to ten (10) business days. Missing information/missing fees or improperly notarized/issued documents will result in documents being returned for correction. Rejection reason/s will be included with documents. Prior notice of rejection is not provided.
If you would like to cancel an appointment, please call us at 804-692-0114.