Make an appointment
We are now open in person for processing by appointment only. You must make an appointment through our Appointment Scheduling System listed below. Our office is not able to schedule appointments for you; appointments can only be made through the website.
Right now we are only allowing one appointment per person, per week. If you have more than one appointment, you will receive a call to cancel any extra appointments.
Available appointment times are between 9 AM and 11:40 AM with same day pick up from 12 PM to 3 PM on Mondays, Wednesdays, and Thursdays. You will be limited to 20 documents or less during your appointment. Your documents must be correct in order for us to be able authenticate them.
Due to limited space and distancing, we ask that you limit your party to no more than two individuals when you arrive for your appointment time.
If you do not have an appointment, you will not be seen. No exceptions.
If you would like to cancel an appointment, please call us at 804-692-0114.
Couriers/Authentication Companies - Appointment times are for constituents only. Documents delivered by couriers and apostille/authentication companies will not be processed by appointment. A drop box will be provided for documents delivered by courier/authentication companies. Documents left in the drop box will be returned via mail only; we will not have pick up available. You must provide a cover letter and self-addressed, pre-paid return mailer (UPS, Fedex, USPS, etc.). The documents will be processed and returned in the provided return mailer within seven (7) to ten (10) business days. Missing information/missing fees or improperly notarized/issued documents will result in documents being returned for correction. Rejection reason/s will be included with documents. Prior notice of rejection is not provided.
All documents must meet the requirements for authentication when you arrive. Please carefully review the requirements and reasons for rejection. If there are any issues with the documents, they will not be processed. Another appointment will need to be scheduled or the mail in instructions would need to be followed.